Intelligent automation performs activities carried out by humans and, over time, learns to do them even better. Traditional controls of rule-based automation are augmented with decision-making capabilities thanks to advances in deep learning and cognitive technology. Intelligent automation doesn’t automatically apply changes, it alerts human labor and requests modifications for future processes
Think of intelligent automation as a self-improving technology. It doesn’t need to be replaced as it ages, and it doesn’t rely on a vendor to make constant upgrades in order to improve. It allows companies to save money by lowering the time to resolution for basic tasks, and it reduces human error.
Intelligent Automation (IA) is a combination of Robotic Process Automation (RPA) and artificial intelligence (AI) technologies which together inspire swift end-to-end business process automation and fast-track digital transformation.